Privacy Policy

1. What Information We Collect

We may collect the following categories of information:

2. Sensitive Personal Data

We do not collect or process special categories of personal data as defined in Article 7 of the Law of Ukraine "On Personal Data Protection" No. 2297-VI of June 1, 2010, and Article 9 of the General Data Protection Regulation (GDPR). This includes, but is not limited to, the following data:

1. Racial or ethnic origin;
2. Political views;
3. Religious or other beliefs;
4. Health status, data on sexual life or sexual orientation;
5. Biometric and genetic data;
6. Criminal record and criminal history; and
7. Trade union membership.

We do not request or recommend sending or disclosing any sensitive personal data through our Website or by any other means.

If you still send or disclose such data to us while using the Website, it means that you consent to their processing in accordance with the provisions of this Privacy Policy. If you do not agree with such processing, do not transfer any sensitive personal data to us.

3. Cookies and Other Data Collection Tools

We use cookies -- small text files stored by your browser to collect, store, and transmit information about your interaction with the Website. This allows us to store data about your preferences (such as language choice) and improve user experience.

We use the following types of cookies:

1. Necessary: ensure the Website's operation and security and cannot be disabled by you; and
2. Functional: store settings you've selected (language, playback, etc.) and can be disabled by you.

4. Data Use for Artificial Intelligence (AI) Training

Your interaction with the Website, including texts, messages, comments, created cards, sequences, groups, and other content you leave, may be used to train and improve artificial intelligence (AI). This helps us enhance services, provide better personalization, and improve the accuracy of AI results.

We ensure the anonymization or generalization of data before using it to train models so that they do not contain personally identifiable information.

If you do not want your data to be used for AI training, please avoid leaving messages with personal information or contact us to exercise your rights regarding the processing and deletion of personal data.

5. Children's Policy

This Website is not intended for use by children under 14 years of age. We do not knowingly collect data from children. If you believe a child has provided us with their personal data, please notify us and we will take appropriate measures.

6. How We Use Your Data

1. Service provision: providing access to the Website, processing requests, supporting users.
2. Content personalization: adapting materials, recommendations based on your interests;
3. Analytics and improvement: analyzing user behavior to enhance services;
4. AI training: using anonymized data to improve AI algorithms;
5. Security and fraud prevention: access control, detecting suspicious activities; and
6. Legal compliance: fulfilling obligations to regulators.
7. Marketing and Advertising: sending you marketing communications and showing you personalized advertising on third-party platforms such as Meta (Facebook and Instagram), including through Custom Audiences and Lookalike Audiences.

We may disclose your personal data to third-party service providers (payment systems, hosting providers, advertising platforms such as Meta) or government authorities if required by law.

7. Marketing and Advertising on Third-Party Platforms

We may use your contact details (such as your email address) and information about how you use the Website to send you marketing communications about our products, services, offers and news, and to show you relevant advertising on third-party platforms. Where required by applicable law, we do this only with your consent, which you may withdraw at any time.

Custom Audiences and Lookalike Audiences

To promote our services, we use the advertising tools of third-party platforms, including Meta Platforms (Facebook and Instagram), and may use other advertising networks (such as Google). As part of this, we may share a "hashed" (cryptographically transformed) version of your contact details — such as your email address — with these platforms so that they can:

1. match it against their own users and show our advertisements to you on their services (a "Custom Audience"); and
2. create audiences of other people whose characteristics are similar to our customers, so that we can show our advertisements to new potential customers (a "Lookalike" or similar audience).

Your contact details are transmitted in hashed form and are used by these platforms for matching purposes on our behalf. We do not use these platforms to send you email; your email address is used only as an identifier to match you to your account on those platforms.

Legal basis

Where you are located in the EU/EEA or another jurisdiction that requires it, we rely on your consent for this processing or, where permitted, on our legitimate interest in promoting our services in a way that does not override your rights. For users in Ukraine, we process this data in accordance with the Law of Ukraine "On Protection of Personal Data".

Your choices

You can object to or opt out of this use of your data at any time by:

1. withdrawing your consent or contacting us at help@enhance-your-ability.com;
2. adjusting your advertising preferences directly on the relevant platform (for example, in your Facebook or Instagram ad settings); and
3. using the unsubscribe link in our marketing emails.

Opting out will not affect the lawfulness of processing carried out before your withdrawal.

8. Data Protection and Storage

We apply modern technical and organizational measures to protect your personal data. However, no method of data transmission over the Internet is completely secure, so we recommend using strong passwords and being careful with the transmission of confidential information.

We store your personal data only for the period necessary to achieve the purposes specified in this Privacy Policy, or in accordance with legal requirements.

9. Your Rights

1. Data access: request a copy of your personal data;
2. Correction: update or change your data;
3. Deletion: request deletion of your account and content.
4. Processing limitation: restrict the use of your data in certain cases.
5. Objection: object to the processing of your data for direct marketing at any time.
6. Withdrawal of consent: withdraw your consent to marketing at any time, without affecting the lawfulness of prior processing.

10. Right to Delete Account and Content

You have the right to delete your account along with all created content at any time, including:

1. Personal data associated with the account (email, contact information);
2. All user content created or uploaded within the Website (texts, messages, comments, files, etc.); and
3. Activity logs and related automatically collected data.

Please note that after deletion:

1. RECOVERY OF THE ACCOUNT AND CONTENT WILL BE IMPOSSIBLE;
2. Some data may remain in backup copies for a limited period (up to 30 days) to meet legal or security requirements; and
3. Anonymized or aggregated data that does not contain personally identifiable information may remain in our systems.

Data deletion means that we will not use your personal data or content for further AI training, but this does not affect training that has already occurred.

To submit a request to delete your account, please contact us at help@enhance-your-ability.com.

11. Privacy Policy Updates

We may periodically update this Privacy Policy. Updates will be published on this page with the appropriate effective date.

12. Contact

If you have questions or need additional information, contact us at help@enhance-your-ability.com.